Juliette Powell: Digital Media has changed the face of Humanitarian Aid

(This post was translated from French. The original interview was published in Voir on Jan 28, 2010 and written by journalist Elias Levy.)

Author of 33 Million People in the Room, a bestseller on the power of social networking, former TV interviewer/producer at MuchMusic & MusiquePlus, and recognized expert in interactive new media, the dual citizen (US, Canada) Juliette Powell is firmly convinced that social media is radically transforming the concept of “human solidarity”.

Social media is playing a very important role in humanitarian assistance to the stricken people of Haiti.

Juliette Powell: “Absolutely. We often under-estimate the impact of social media, yet we are now seeing their efficiency in managing the humanitarian catastrophe in Haiti. The NGOs in this devastated country have been empowered by digital media to help source and provide humanitarian aid and medical care to the Haitian people. The use of social media helps relief workers accomplish their difficult task faster: Oxfam benefits from using YouTube; Unicef from Twitter; the UNDP (United Nations Development) from Flickr; the International Red Cross from Apple who has made its iTunes service freely available.

Since telephone infrastructure has been destroyed by the earthquake, the only means of communication in Haiti is through the Internet. Social media can spread information clouds very rapidly which can help rescue survivors in care areas using photos of disaster areas taken from satellites to survey population flow.

The whole online community has galvanized to be at the service of Haiti’s millions: Google has made available its satellite images to help the victims of the earthquake while Missing Persons are listed and discussed on Facebook, Twitter, MySpace. These realities reminds us that now, humanitarian aid can not live without the digital and social networks that feed it. ”

Are many donations to Haiti are raised through social media?

“Yes. Last week’s figures speak for themselves: 21 million of 150 million dollars raised so far for Haiti have been collected through donations made through social media. Since this unspeakable tragedy has befallen the people of Haiti, a movement of unprecedented solidarity very tangibly expressed through social media, has emerged to demonstrate that in emergency situations digital and social media is faster and more effective than traditional media.”

How does social media also play a role in the democratization policy of certain countries?

“It is undeniable that social media also plays a major role today in the struggle for democracy waged by people under the yoke of dictatorship. For example, through the use of social media, Iranian youth - many opponents of the radical regime of Mahmoud Ahmadinejad - came to remind the world that they are wish for democracy and that they strongly reject the traditional insular vision of Iran defended by the current Iranian president and his supporters. Pictures and  videos of the strikingly brutal repression by the Iranian police of political activists and citizen journalists opposing Ahmadinejad was transmitted via the Web by dissidents and shared worldwide via social media.”

Why are you visiting Montreal, the hometown where you grew up?

“The Studio XX and the National Film Board (NFB) have launched a special training project called, ‘First Person Digital‘ a program for women to explore new narrative avenues. This project aims to inspire future filmmakers. First Person Digital distinguishes itself by offering a cross-disciplinarian production methodology cross-pollinating aspiring filmmakers, designers and the digerati.”

33 Million People in the Room: How to Create, Influence and Run a Successful Business with Social Networking by Juliette Powell (Published by Financial Times Press, 2009, 200 pages)

In my most recent HuffingtonPost story, I wrote about Cirque du Soleil founder, Guy Laliberte’s upcoming social mission into space.

Thanks to several million dollars and a few friends in the right places, Laliberte has secured a much-envied spot on Expedition 21 to the International Space Station, scheduled to launch September 30^th, 2009. Beyond the financial capital necessary to purchase a seat and the grueling astronaut training involved, Laliberte plans to leverage the exposure to amplify his social and cultural capital and thus raise awareness around the global water crisis.

Laliberte is a great example of an entrepreneur who, over the past 25 years of building Cirque du Soleil into a privately held multinational, has surrounded himself with the right people (social capital) and has continually added value to his community (cultural capital) which resulted in enough financial capital to last most people (let’s be honest - most countries) several lifetimes.

So how does one get to a point where they can afford to both make their childhood dreams come true AND use that dream to make a difference in the world?

We often attribute it to the powerful or the lucky, the rich or the famous – the seemingly magical ability to persuade and influence other people to help us build our businesses and even to make our dreams come true.

Although we don’t always realize it, all of us – from managers to journalists, entrepreneurs to activists – regularly use unacknowledged skills to build social and cultural capital. We’re just not always aware of it. Networking skills can be used to influence and sway people in all areas of our lives and we can often see the repercussions of our actions, after the fact. The more aware of how exactly we influence others and why, the better we can shape the nature of that influence. The transparent world of online social networking only adds a new layer of depth to the capabilities and possibilities of building up and maintaining relationships in an interconnected world.

There is much to be garnered in learning by example and with that in mind, this blog sets out to find stories of people and companies successfully using social networking for business. The idea is to share commonalities from which we can deduce the basis of social networking success in the ever increasingly networked public sphere.

Key among these is the:

• simultaneous use of online and offline networking skill sets
• ongoing interaction within your community
• willingness to co-create with that community
• sound understanding of how to create meaningful social currency
• passionate dedication to authentic communication.

It goes without saying, basic networking skills like personalized attention and follow up, when combined with social networking technology, can increase your reach exponentially.

To find out how you can use your social and cultural capital (and your social networking skills) to help with Laliberte’s upcoming space mission around the global water crisis, visit onedrop.org.

Juliette Powell is an entrepreneur, digital media consultant and author of 33 Million People in the Room (Financial Times Press, 2009), a book about social networking for business, inspired by Guy Laliberte. Powell is also co-founder of the Gathering Think Tank Inc., an innovation forum at the intersection of media, business, advertising and technology. You can connect with her on Twitter and Facebook.