Posts tagged: Leadership

Digital Literacy — Not Just For Kids Anymore!

What happens if someone posts an unflattering, or worse, a scandalous or compromising picture of you on Facebook? What are your rights? That’s a sensitivity that we need to start nurturing by training our kids — and our employees — to use online tools responsibly’, says Anna O’Brian, a PHD student in digital technology.

It is said that technology becomes part of our critical infrastructure when it crosses the threshold from the ‘techie’ world into the ‘everyday’ world like Skype, Google, and now Twitter.

So what happens when only some of us know how to use these connective technologies to improve our lives (as opposed to overwhelming ourselves even more). In other words, what happens when only a small portion of online users is actually digitally literate?

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With social networking sites reaching ubiquity, the internet allows anyone with access to ask any question and if you’re smart about it, you’ll get a useful answer — if you know where to look and how to connect the dots. But how do you wade through all of the information on the web and make sense of it all to do what you want to do?

Millions of people every day spend an inordinate amount of time meandering around social networking sites, discussion groups, e-commerce sites and blogs without getting a return on their time investment. More often than not, they simply get weighed down with TMI — too much information.

At a Wired magazine panel at the Social Media Week Conference in NY, I asked a roomful of tech connoisseurs how to save time and accelerate one’s digital literacy learning curve. Here are a few tips:

Be strategic. Prioritize your steps and not just in business.

Begin by asking yourself a few questions: What are your online consumption priorities in both your personal and your business lives? Who gives you the most online value because they’ve aggregated information that is pertinent to you?

Identify what minds you want to follow online - those that add value to your life, your business, your industry and to your head space; what online tools are they using and how; Determine how best to interact with them.

Organizing and filtering your information is key and Twitter List is a still underestimated yet simple tool. Just pick your favorite curators - the people you trust the most on Twitter to aggregate information that is pertinent to you - ignore those who tell you what they had for breakfast.

Some people know how to consume digital info and some people don’t.

Twitter curators like @scobleizer (for technology), @savvyauntie (kids) and @garyvee (social media and wine), can teach you how best to use the resources at your fingertips. Tweet after tweet, they tirelessly share useful links and generously respond to most inquiries with good humor and empathy.

Just how important is it to learn digital literacy skills these days?

Beyond saving inordinate amounts of time when sorting and filtering information, digital literacy enables you to find any resource then produce and distribute just about any message or idea to millions of people online. Many an entrepreneur and social activist has profited from the opportunity. But when the majority of the population still doesn’t know the difference between a web page and an application, will we be divided into two classes, those with access to timely critical information and those without?

As Meebo’s CEO, Seth Sternberg, put it: “I really fear that we aren’t teaching people the proper skills to really participate in this economy. It’s really scaring the crap out of me.”

Juliette Powell is an author, entrepreneur and integrated media specialist. Her first book: 33 Million People in the Room (Financial Times Press, 2009) builds on her work as co-founder and COO of the Gathering Think Tank Inc., an innovation forum at the intersection of integrated media, business, innovation and technology.

How To Be a Leader in the Digital Age

photo by Richard What & Tom Ryder

photo by Richard What & Tom Ryder

Since 2006, my team and I have searched high and low for examples of digital leadership from people like Wikipedia Founder Jimmy Wales, Wine Library TV’s Gary Vaynerchuk, and even studied President Barack Obama’s use of digital technology to win the election, and then the Nobel Peace Prize. From there, we turned to companies as far ranging as Cirque du Soleil, BT (formerly British Telecom), the TED conference and Best Buy. After lengthy interviews and in-depth analysis, a few simple patterns emerged. Here are some of the top rules for positioning yourself as a leader in the digital age. See if any of them surprise you:

Your Influence Is Greatest When You Are At The Center Of The Action.
Just being online isn’t enough. You need to get out there and start building bridges with several communities (professional organizations, industry organizations, minority-run organizations, woman’s organizations, tech meet-ups, innovation meet-ups, emerging market meet-ups etc.) Follow up with all new contacts via social networks. It is the easiest way to keep your new contacts abreast of your new developments, without having to constantly pester them with newsletters and emails. The more connected you are and are perceived to be, the more visibility you have- that’s a given.

What might not be as obvious is that being in the center of your network also gives you access to more information, sooner - a competitive edge with which to make better business decisions.

Your Online & Offline Presences Reinforce One Another.
Leverage your social capital (the power of those amazing friends who want to help you succeed! Just ask a question to your facebook/twitter and linkedin friends and see how many great responses you get- that’s your social capital at work). When your social capital starts affecting people outside of your networks, I refer to that in my first book, 33 Million People in The Room, as ‘cultural capital’ (you are now influencing the culture at large). Why? Most likely because you are perceived to be adding value to the lives of the people in your community. The next step is to translate your social connections into real-world influence.

Keep Strengthening Social Ties As Your Influence Spreads.

Photo by Richard Vandentillart

Photo by Richard Vandentillart

When your influence spreads beyond immediate social circles, your social capital turns into cultural capital, which has the power to attract financial success. Why? People and companies are attracted to ‘leaders’ and digital leadership is no different. The more you are perceived as an authentic leader within the culture, the more you become a magnet, an attractor. Offers come to you by the thousands. The old quandary changes from ‘how will I pay rent this month’ to ‘how do I decide which opportunities to pursue’.

Social Capital + Cultural Capital Attracts Financial Capital

Are you a future Digital Leader?

Are you a future Digital Leader?

Just think of the issues digital leaders like Gary Vaynerchuk must face daily for example. With about 1 million Twitter followers (depending on the day), Vaynerchuk’s success is astonishing, yet the pattern to his success is quite simple: social capital + cultural capital attracts financial capital. The proof in in the pudding so to speak- this year Vaynerchuk signed a 7 figure book deal and released his best selling book, ‘Crush It‘.

If the words “Mo’ Money, Mo’ Problems” come to mind:  wouldn’t you like to have those problems too?

Me 2.0: Will Building a Personal Brand lead to Career Success?

While my last post was about media literacy, this one is more focused on digital literacy and how it affects your career. Many of us are aware there exists a digital divide: some people have access to digital technology while others don’t, particularly in extremely poor rural areas and in developing countries. What we rarely hear about is the digital divide happening right here, in our homes, neighborhoods and in our companies.

Digital literacy is the difference between knowing how to consume digital media (like searching for information on the internet) and knowing how to communicate, produce and distribute a message using digital media (like starting a blog or producing and uploading a useful video to youtube). While the divide between those who are digitally literate and those who aren’t is generally thought of as a demographic issue, I tend to think of it as a psychographic barrier as well. In other words, the ability to use digital technology isn’t determined solely on where and when you were born, it is also determined by a person’s affinity to technology in general and to digital media in particular.

For those of you who want to tap into the current zeitgeist around the digital literacy required these days to build a career using social networking, here’s an interview with personal branding coach to the millennial generation, Dan Schawbel, who shares insights and tips from his new best-selling book: Me 2.0: Build a Powerful Brand to Achieve Career Success. (Kaplan Publishing, April 2009).

While 33 million People in the Room details how entrepreneurs and companies can build social and cultural capital using social networking, Me 2.0 takes a different tact to communicate a similar message, what is the main hypothesis behind your book?

The main hypothesis behind Me 2.0 is that everyone needs to “command their career.”  Tom Peters, the inventor of personal branding, always stated that we have to be the chief marketer for the brand called us.  He was all about Me Inc. and how we had to think of ourselves as companies and use the same strategies to stand out.

Being the commander of your career means that you’re accountable for your successes and failures.  You have to take ownership and full responsibility for your career.

Although, you might seek advice from teachers and managers, you know who you are, what you’re capable of and have to make the decisions.  You need to be in the drivers seat and that’s the only way you’re going to succeed.  The four steps I’ve outlined in Me 2.0 (discover, create, communicate, maintain) are aligned to this main idea.

What are some of the new ideas and tips that emerge from your book that people can apply immediately?

  • Reserve your name on the leading social networks, while purchasing your domain name and being an active contributor to your own blog.
  • Get endorsements as much as you can from your managers, teachers, etc.
  • Always think about how you can use what you’ve accomplished in the past to get your next opportunity in the future.
  • Understand that the number of Twitter followers, Facebook friends and LinkedIn contacts is a marketing list that you can tap at anytime.  They are internet assets!
  • Have a clear branding strategy before you engage online and offline.
  • Focus on relationships instead of making money.  The personal equity will get you further than paper currency.

What companies/ individuals are best representing the strategy and tactics described in ‘Me 2.0: Build a Powerful Brand to Achieve Career Success’?
When it comes to personal branding, Donald Trump, Oprah, and Madonna are three of the top ones that people have heard of.  Celebrity internet brands examples are Kevin Rose, Pete Cashmore, Rohit Bhargava and Jeremiah Owyang.   Companies that have strong brands through social media are Zappos, Comcast, EMC (I work there), and Ford.

*What specific tips do you have to effectively leverage each of the social tools: video on the net, blog, twitter, facebook, other?

  • Blogs are more important than all the social networks combined because they are hubs of information  and are something you can control.
  • Decide weather you’re better at doing video or writing.  Invest more of your energy in the one you do the best and promote that over time.
  • Don’t be afraid of using these tools.  Instead, figure out which ones work the best for you.
  • Learn about your audience before updating your status messages on social networks.  You don’t want to send the wrong signals to employers or friends.

‘Me 2.0′ is directed at gen Y, yet more and more evidence supports the idea that the ability to use social tools effectively to build career success isn’t directly correlated to demographics but rather with psychographics (head space) as well as affinity and access to technology. With that in mind, what can the ‘every person’ learn by picking up your book?
Every person can learn a little bit more about themselves from reading this book.  It’s also a source of inspiration and contains a proven set of tools that will work for anyone.  You don’t just learn about what’s available, you get to put it into practice.  A lot of research went into writing Me 2.0 and I think everyone will be challenged and see the potential of social media for personal brand building.

Dan’s book is in stores now and we’d love to get your comments on it, as well as any more tips you might have for building your personal brand using social networking. Time to share with the rest of the class..

Juliette

Leadership and Social Intelligence

(excerpt from my new book 33 Million People in the Room, Financial Times Press)

A recently published article in the Harvard Business Review discusses the social and emotional intelligence wielded by effective leaders. Unsurprisingly, they discovered that the best leaders are the ones who exhibit not only influence and inspiration, but also empathy, attunement, and a genuine desire to help develop others. In conjunction with the Hay Group, the article presented a battery of questions aimed at assessing, “Are You a Socially Intelligent Leader?

Many of the questions listed proved to be a far cry from typical leadership surveys:

-    Are you sensitive to others’ needs?
-    Are you attuned to others’ moods?
-    Do you provide feedback that people find helpful for their professional    development?
-    Do you understand social networks and know their unspoken norms?

While traditional understanding of leadership structures stressed the need for power and stern guidance, new measures of leadership are increasingly reliant on empathy and understanding. The unspoken message is clear: be real and be compassionate. To be a truly effective leader, you need to have a team that supports you and is willing to work hard not only on your behalf, but on their own as well.

The same principles apply online. From Obama to microcelebrities like Wikipedia founder Jimmy Wales or WineLibrarytv founder, Gary Vaynerchuk, each are the equivalent of socially intelligent organizational leaders. They are tuned in to their participatory audience and keep the channels of feedback wide open, demonstrating their compassion and sincerity. Their community trusts them and understands that even if they do make mistakes, they will own up to them through their honest feedback and reactions. That trust translates to loyalty, and it is that loyalty that builds a dedicated community.

Calling all Leaders:

Speaking of community, with all of the talk around the economic stimulus package, what are your thoughts on your top 5 tips for bailing yourself out of tough times, before you ever have to.